Marketing Your Massage Business in Just a Few Hours a Week {Guest Post by Gael Wood}

We all know that marketing a massage business takes time, money and creativity, and most of us would like to save on the first two. You CAN market your massage business in just a few hours a week, with some planning and focus.

Taking a day every quarter or so, to plan your promotions and marketing themes can save you HOURS in the long run. Knowing what you want to do is the hard part, and it’s easy to hop online because you need ideas and end up completely distracted and confused!

Figure out an overall marketing strategy and go from there. I recommend using printed marketing materials (rack cards, brochures, business cards or flyers), having a clear basic website with online booking, regular social media posts and networking in your local community. That may sound like a lot, but with a good plan it’s very doable in just a few hours a week.

Organize your printed marketing materials and keep them with you in your car. This way you can put them out while you are running your normal errands, and you’ll never inconveniently run out of business cards. Keep some thumb tacks and business card and brochure holders on hand too. You’ll be surprised how many places you can leave your advertising when you start looking for it. It’s a great way to reach people who need a massage but aren’t actively looking for one online.

I’m always surprised at how many massage therapists don’t have a website! Think about it, if you pick up a brochure and want more information, where do you go?

There are some great choices for building your own website, like weebly and wix. There’s a bit of a learning curve, but very doable for most people. Another option would be to pay someone to set it up for you or trade for a few massages. You will probably want to know how to do basic updates for specials and new blog posts. If you don’t have time or don’t want to update your site often, just have basic info, so that it doesn’t get outdated. I know I’m not impressed when I visit someone’s site and the Christmas specials are still up in May!

Social media is probably the most time-consuming marketing activity for most of us. On top of figuring out what to post, creating images and content, and searching for great content, it’s a very distracting place to be! Did you know that Facebook uses some of the same technology that casinos use to keep people at the slot machines? This is why I recommend a post scheduler, like eclincher, sprout social or viral tag to help you to preschedule, and even automatically recycle you content. 

Plan an hour or two a week to sit down and schedule out a few posts a day. 

Be sure to post a variety of content that you think will appeal to your ideal clients. If you don’t have time to create images, blog articles, and look for great content to share, check out the Massage Marketing Content Club by downloading your free samples HERE.

Last on the list is networking! If you are in a formal networking group, like the chamber of commerce, be sure to get events like business after hours on your schedule. It’s easy for these events to sneak up on us, and we end up missing out. If you aren’t in a formal group, check a few out or check your local paper, and even your kids school or your church for volunteer, donating and opportunities to help out and get involved.

Once you get in the habit of marketing your business, you will see opportunities everywhere!

Gael Wood has over 20 years of experience in the massage and spa industry. including day spas, resorts, and office settings, owning a therapeutic massage office, full day spa and currently an out call practice. She has amassed an immeasurable amount of knowledge and expertise in the art of growing and maintaining a thriving massage & spa business.

She now concentrates on educating and training massage and spa therapists in the areas of marketing, business start up, customer service and spa services. She is a NCBTMB approved CEU provider, licensed massage therapist and esthetician. Gael has over 20,000 massage therapists on her social media pages and email list.

New Microsite Themes, An Editor, and Bears, Oh My!

We're excited to announce some new designs available for our online scheduling microsites as well as some other cool features and updates to the microsite area!

There are now 11 color/theme choices for your microsite. We've also added an editor to the main text area of the microsite - this means you can now add your own links, images, bold or italic text, etc in your main text.

This makes our online scheduling microsite more customizable than ever! Combined with the ability to choose a video, upload your own images or use images from our library, and add your own text, you can truly make your Bodywork Buddy online scheduler reflect your personality and your business.

Interested in creating your microsite to match the design of your website completely? We do offer individual designs as well. Contact us for pricing and details.

Not sure if Bodywork Buddy is right for you? We have a risk-free 15 day trial. I'm a licensed massage therapist myself (still in practice, btw). I get it. It's hard to switch over to a new system, or to take the plunge away from your paper book. That's why we offer the trial and will also import your client list for you. We also have amazing customer service, if I do say so myself! ;) I'll be here along side you every step of the way if you need me.

Try it free.

Oh, and I was just kidding about the bears. Don't worry, there are no bears.

How To Use Bodywork Buddy As Your Website (With or Without Online Scheduling)

Do you want to use Bodywork Buddy to keep track of your income, expenses, client files, gift certificates, etc. but don't want to offer your clients online scheduling? You can choose to not enable your microsite, so it will never be live online... but another option is to still have your microsite and use it as your business website but without the scheduling aspect.

To do this, you can set all of your services to private instead of public from Dashboard > services > main > click on each service under service code > select private from visibility dropdown box > save.

When all of your services are set to private, your microsite will look similar to this:

Want to use the microsite for your regular website and have your own domain name direct to it? You can purchase your own domain name and then contact us to help you point it to your Bodywork Buddy microsite. 

Of course you can also always offer online scheduling by having your services set to public, and still using your microsite as your main website that includes online scheduling.

Try Bodywork Buddy free for 15 days and see for yourself how it can make your life easier at tax time and year round!

Let Clients Schedule From Your Facebook Page

Wouldn't it be cool if your clients could schedule an appointment with you right from your Facebook business page without ever leaving Facebook? Oh that's right, they can!

From within your Bodywork Buddy account, go to dashboard > account > microsite info.  (Hopefully you've already enabled your microsite and have already been using the online scheduling feature. But if not, check out this video to help you set that up!)

Once your microsite is activated, you can embed it right into your Facebook business page by scrolling to the bottom of the microsite info page. Under "Extra Stuff" is a link to click to integrate with your Facebook page.

This will open a window in Facebook and you can select your business page from the dropdown box. Then click "add page tab", and it's done!

What does it look like on your Facebook page?

A "Schedule online" tab will be added to the navigation on your page. If you want to move where this is displayed, click on "more" and you'll have the option to reorder your tabs.

When you click on "schedule online", you'll see the microsite scheduler embedded right into your Facebook page. Clients can schedule without ever being taken away from Facebook.

Are you thinking it's time you tried Bodywork Buddy? Try it for free, no credit card required. 

Video Tips from Massage Nerd

Today we have a guest post from Ryan Hoyme (aka Massage Nerd) with some tips on using videos to market your massage business.

Did you watch the Super Bowl ONLY for the commercials?

I did!

One thing they had in common, was most of them were 30-60 seconds and that is what can keep the average viewer's attention. Even thou I didn’t like most of them; they at least kept me glued to the Internet (I watched the Super Bowl online). 

Making a commercial for your business should have the same time frame as it does for TV commercials. You want to grab the person’s attention and keep them there as long as they are viewing the commercial. I made huge mistakes when I first started out, but having very long videos and in my youtube insights, I noticed most of my longer videos were only being watched for a few minutes at a time…on a good day. 

Tips to keep the viewer…viewing:

• 30-60 seconds for your commercial.
  
  
• Not shorter than 20 seconds.
  
  
• Use different angles in the commercial (one frame one angle, another frame a side angle, and so on).
  
  
• Keep your intro clip down to 2-4 seconds.
  
  
• Audio is 2/3 of the video, so have a proper microphone.
  
  
• If your video is educational, then you can break the rule of 30-60 seconds (usually 2-4 minutes is decent)
  
  
• Have a respectable intro clip and even hire someone to make one, because it will help with branding, and you will use it on all your future videos.
  
  
• Have an outro clip how they can find you and keep it at 4-6 seconds, because if you put your website on there, you want them to be able to see it.
  
  
• You can have a sound effect or little bit of music on your intro/outro clip, to make it enticing. Make sure you don’t use copyrighted music and there are places like www.incompetech.com , that are free to use and all they ask for is proper credit and a donation if you would like. Plus, you can purchase music for commercial use too.
  
  
• Having a picture popup every now and then will keep them glued to your video.

I tend to break the above rules all the time, but I’m always trying to see what works and doesn’t. The business world is all about taking risks, and if you don’t take any, it will be hard to grow your business to the next level. 

I will be submitting regular blog posts on www.theyoungthumbs.com about video tips and other things related to massage and if you ever KNEAD help making videos for your business, I’m just a website away at www.ryanhoyme.com  

“Trigger Point Ninja ™” – He’s “Knot” Your Average Ninja

“Trigger Point Ninja ™” – He’s “Knot” Your Average Ninja

New Free Web Series for the “Stealth & Wellness” Community Serves Up Thrills, Chills, and One Heckuva TriggerPoint Smackdown

by Susan Epperly, B.A., L.M.T.I., C.M.T., Co-Owner & Creative Principal at Tiger Lily Studios & Creator of Trigger Point Ninja

Those of you who know me know that, in addition to being a Clinical Massage Therapist and Massage Therapy Instructor, I’m a vocal advocate of using fun, humor, and creativity to spread the word about the virtues of massage & bodywork.  Not only do I believe in laughter as real medicine, but I also consider humor to be a powerful, unparalleled learning & teaching tool.  As far as I’m concerned, the wackier, goofier, and sillier the presentation, the better the lesson is learned and the longer the information is remembered.  My comic, “A Touch of Humor,” which is a regular feature in ABMP’s “Massage & Bodywork” magazine, is one example of my creative exploits.  And another recent example of my insatiable need to engage in arsty-fartsy endeavors is the web series that my husband & creative partner, Shane, and I have created through our production company, Tiger Lily Studios.

The all new show, Trigger Point Ninja™, chronicles the eponymous character’s single handed (in fact, single digited!) war on the worldwide terrorist organization known as Myofascial Trigger Points.  A great learning and teaching tool for health & wellness practitioners and laypeople alike, each five minute episode incorporates educational components as well as quirky humor and tongue-in-cheek action & adventure.  Episode one, “Deadly Traps,” focuses on the trigger point terrorists that harbor out in the trapezius muscle, while future episodes will feature the trigger point terrorist cells that terrorize a variety of other muscles.   

Happily, since having released the pilot episode on January 1^st, we’ve enjoyed phenomenally positive responses from our colleagues, clients, and even a variety of folks in the entertainment industry.  While some have wondered how on earth we managed to come up with this character and how we made the connection between Trigger Point Therapy, deadly ninjas, and worldwide terrorist organizations, if you’ve studied Trigger Point Therapy (the modality in which Shane and I specialize), you understand that it’s really not that far of a stretch. 

Trigger points can sometimes act as covert saboteurs (latent trigger points), or as spectacularly bullying “super villains” (active trigger points).  Despite being confined to their assigned “headquarters,” they are able to wreak havoc in a variety of remote locations.  They operate as members of terrorist cells, and have specific relationships with one another, including hierarchies comprised of “kingpins” (key trigger points) and “lackey henchmen” (satellite trigger points).  Their effects can spread from one territory to the next and “corrupt” neighboring regions  (creating complexes of postural dysfunction and compensatory patterns).  And as Trigger Point Therapists, we know that we must be stealthy and clever in order to outsmart and usurp these terrorists.  We know that we must first eliminate a key trigger point (the “kingpin”) if we stand any chance of defeating its satellite trigger point(s) (its “lackey henchmen”).  We also know that we must act stealthily and surreptitiously, so as to “slip in under the radar.”  (The nervous system’s radar, that is.)  We’ve all had experiences wherein we attempt to “attack” a trigger point too quickly, too aggressively, or too brazenly, only to find that our client’s nervous system “shuts us out” (by tensing up and guarding the musculature).  If we take a more furtive approach, however, we can patiently wait for the most opportune moment, and then gently, quietly, and stealthily slip in, zero in on the trigger point, and “assassinate” it, much like a shrewd and stealthy ninja silently and meticulously stalks and overcomes his prey.

If you haven’t seen Trigger Point Ninja ™ Episode 1, “Deadly Traps,” I hope you’ll check it out.  Whether you’re a seasoned Trigger Point Therapist, a practitioner who is just starting to explore this amazingly powerful modality, or even if you’re hopeful that Trigger Point Therapy can potentially help relieve your own pain, you’ll find plenty packed into each five minute episode to entertain, educate & engage.  Shane and I have five more episodes slated to be released throughout 2013, with Episode 2 coming out on March 1^st. 

The best way to make sure you don’t miss an episode is to subscribe to the Tiger Lily Studios YouTube channel http://www.youtube.com/user/TigerLilyStudios.  You’ll also find a variety of fun previews there, as well as the animated video versions of my “A Touch of Humor” comics.  Becoming a fan on Facebook (Facebook.com/TriggerPointNinja) or following Trigger Point Ninja ™ on Twitter (@TrP_Ninja) are also great ways to keep up with this “stealth & wellness” hero, and joining “The Ninja Network” at http://www.TriggerPointNinja.com will ensure that you receive official briefings about this Myofascial Master’s noble missions and clandestine exploits, as well as lots of fun freebies.

I’d like to extend a big “Thank You!” to Cindy Iwlew and Bodywork Buddy massage software for the opportunity to share this project with you, and Trigger Point Ninja ™ is proud to count the Bodywork Buddy folks as allies in The War on Trigger Points!

Tweetable: zero in on the trigger point, and “assassinate” it

***

Susan Epperly, B.A.. L.M.T.I., C.M.T., is a Clinical Massage Therapist in private practice in Downtown Austin Texas, specializing in Trigger Point Therapy.  She and her husband, Shane, in addition to operating their practice, also own Tiger Lily Studios, LLC (www.TigerLilyStudios.com), through which they produce creative content for the health & wellness industry.  Tiger Lily Studios’ goal is to “Entertain, Educate & Engage” an audience of practitioners and laypeople alike.  Susan’s creative credits also include the Massage Therapy comic, “A Touch of Humor,” and creating “Trigger Point Ninja ™.”   

Cool Tool: TweetSheet

Check out this nifty site that creates a graphic report of your activity on Twitter: www.vizify.com/tweetsheet

It's free and only takes a few seconds.  A great way to get a glimpse of what twitter marketing is working best for you!

View Bodywork Buddy's full TweetSheet.

Cindy Iwlew is co-founder of Bodywork Buddy Massage Software, a complete online management solution for independent massage therapists that includes online scheduling. She continues to operate her own private massage practice of 13 years.  www.BodyworkBuddy.com

Series: How to Set Your Massage Referral Program on Fire / Part 6

Last week's tip in this 10 part series was to gather client testimonials.  Did you get any client testimonials last week?

Referral Fire Starter Tip #6: Market Your Program Creatively

Once you’ve got the outline for a strong referral program in place, you need to start talking it up. If no one knows about it, no one is going to get excited about it. Here are some creative ways to promote your referral program:

1. Create a section of your website. Even though you are a brick-and-mortar business, websites are great places to send people for more information. Have a section of your website that you can direct clients to, and list all the referral details. Make sure there’s a form right there that they can use to refer friends and family.
   
   
2. Use the back of your business card. The back of your business card is prime real estate. Instead of letting it go to waste, use it to advertise your referral program. You could give details or just include a link to your referral program.
3. Create “refer-a-friend” cards. In addition to handing out business cards, give your clients refer-a-friend cards. They could say, “Someone really likes you, and thinks you’d like us! Use this card for 20% off your next purchase.” Then have a space for the referring party to include their name so they receive credit for the referral.
4. Use compelling language. Many cash-based businesses (real estate agents, mortgage brokers, etc.) will include, “I PAY FOR REFERRALS” on their marketing literature. If you don’t want to be that blunt, you could write something like, “Did you enjoy today’s service? Tell a friend and be rewarded. Check out our referral program at www.YOURSITEHERE.com.”
5. Create a direct mail piece just for referrals. Particularly if you are revamping or launching your referral program, you may want to think about creating a direct mail postcard specifically to promote the program to your existing clients. Highlight how easy it is to participate and the benefit to them – and their friends – if they participate.
6. Mention the referral program in person. When your clients are scheduling their next massage, remember to mention the program and ask for referrals.
7. Add it on all marketing materials. This mention can be as simple as a line that says, “Find out how you can earn free massage! Go to www.YOURSITEHERE.com.”
8. Create schwag. Inexpensive giveaways like pens, mousepads, and notepads are great places to mention your referral program’s URL. These items stay in front of them, and will keep your program top-of-mind. One note: Don’t give away junk! “Inexpensive” does not mean cheap. You’re better off investing a few more dollars in a giveaway people are going to want to use, then handing out junk that ends up in the trash.

Check out the creative ways Nevada School of Massage Therapy/Las Vegas Campus promotes their referral program.  Randi Sepulveda is the artist that draws these awesome gems!

What creative ways have you marketed your referral program?  What worked well, what didn't?

Series wrap up:
Part 1
Part 2
Part 3
Part 4
Part 5

Cindy Iwlew is co-founder of Bodywork Buddy Massage Software, a complete online management solution for independent massage therapists that includes online scheduling. 

She continues to operate her own private massage practice of 13 years.  www.BodyworkBuddy.com

                                                                                 creative photo courtesy of freedigitalphotos.net