- They are dependable. They aren't flaky with their work schedule. They commit their time to their business just as if they were working a 9-5 job (not necessarily those hours, of course). But they keep a consistent work schedule, and they don't cancel because it's a sunny day and they'd rather be gardening. They only reschedule in the event of illness or emergency. They are their own boss, and they ACT like a boss by making attendance at their job a priority.
- They continue their education.
- They value themselves and understand that they can't help ANYBODY if they can't even pay their own bills. They charge accordingly.
- They are open to feedback and take it as constructive criticism - and then act to make the needed improvements.
- They have a niche market.
- They continually work on marketing their massage business.
- They realize there is enough business for everyone. They see opportunities for learning from other MT's and embrace a network of colleagues - rather than get competitive and territorial.
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Of course, the list doesn't have to stop at 7... what do you feel are some other habits of successful massage therapists?
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They know what "Customer Service" means and applies it to all of their customers (current, past, and prospective).
ReplyDeleteGreat addition, miraberto - Stellar service is definitely where it all begins!
DeleteThey take care of themselves by getting monthly massage treatments, so they can take care of their clients even better and set a positive example at the same time!
ReplyDeleteYES!! I don't understand MT's who don't receive bodywork.
DeleteThey strive to communicate with the public in understandable language about the benefits of seeing a massage therapist.
ReplyDeleteexcellent addition.
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