- They are dependable. They aren't flaky with their work schedule. They commit their time to their business just as if they were working a 9-5 job (not necessarily those hours, of course). But they keep a consistent work schedule, and they don't cancel because it's a sunny day and they'd rather be gardening. They only reschedule in the event of illness or emergency. They are their own boss, and they ACT like a boss by making attendance at their job a priority.
- They continue their education.
- They value themselves and understand that they can't help ANYBODY if they can't even pay their own bills. They charge accordingly.
- They are open to feedback and take it as constructive criticism - and then act to make the needed improvements.
- They have a niche market.
- They continually work on marketing their massage business.
- They realize there is enough business for everyone. They see opportunities for learning from other MT's and embrace a network of colleagues - rather than get competitive and territorial.
Of course, the list doesn't have to stop at 7... what do you feel are some other habits of successful massage therapists?
They know what "Customer Service" means and applies it to all of their customers (current, past, and prospective).
ReplyDeleteGreat addition, miraberto - Stellar service is definitely where it all begins!
DeleteThey take care of themselves by getting monthly massage treatments, so they can take care of their clients even better and set a positive example at the same time!
ReplyDeleteYES!! I don't understand MT's who don't receive bodywork.
DeleteThey strive to communicate with the public in understandable language about the benefits of seeing a massage therapist.
ReplyDeleteexcellent addition.
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