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Bodywork Buddy Blog

Bodywork Buddy: business management software for the solo therapist that keeps you organized and makes tax time a breeze.

Showing posts with label inspiration. Show all posts
Showing posts with label inspiration. Show all posts

Friday, April 21, 2017

Staying Healthy and Motivated Throughout the Year

Staying Healthy and Motivated Throughout the Year

Photo Credit: Pexels, Pixabay

January has come and gone, and maybe your resolution to lead a healthier lifestyle has gone with it. Whether you’re just hitting a roadblock or if you completely fell off the train, you can still get back into gear. It’s important to implement a plan you can upkeep throughout the year. It’s all about finding the right balance of exercise routines, resting and recovering, and listening to your body.

Caring for Your Body

Instead of setting monthly goals, set goals for two or three month at a time. You can still set small target goals to reach so you’re motivated by seeing progression. Taking small steps is important because trying to take steps that are too big can be overwhelming, demotivating, and keep you from reaching your goals. Once you’ve reached your two or three month goal, do it all over again. If you don’t succeed, try setting even smaller target goals, like every week.

Many people search for a certain diet trend to try to achieve their weight loss goals, but those trends sometimes eliminate things our body really needs, such as carbs or fats. Instead, aim to eat as clean and balanced as possible. Consume non-processed foods, low amounts of sugar, foods that are naturally low in fat, and small amounts of good carbs. Carry these choices over when you eat at restaurants too. Also, be sure to eat in moderation and don’t overeat at meals.

When planning your daily meals, include plenty of fruits and vegetables and high-fiber foods. Eat a variety of foods to ensure your body gets all of the nutrients it needs. Don’t forget to stay hydrated. This doesn’t just apply to working out; it’s important to drink water throughout the day. Lastly, getting an adequate amount of sleep is crucial. A lack of sleep can reduce your energy levels and affect the way your body grows and repairs.

Switch It Up and Cool Off

Regardless of how long you workout, exercising three to five days a week is enough for a healthy lifestyle. Remember to keep your exercises balanced by switching up the type of exercise, as well as the volume and intensity. This is to prevent over reaching and causing injury, and it’s especially important if you decide to workout more than five days a week.

For example, walk your dog (or if you don’t have one, take on some dog walking clients) on the weekend, lift weights on Tuesday and Friday, and go for a swim on Thursday. These different exercises work a variety of muscle groups and change up the intensity. Yet, they all offer you healthy training to help you reach your goal. Remember that participating in outdoor activities is great but depends heavily upon the weather, so have a plan for indoor activities in the summer when it’s too hot or in the winter when it’s too cold. You don’t want rain or snow sabotaging your exercise regime.

When you’re working out, be sure to listen to your body. If you need to rest, take a break. This also means taking a day off if you need it. Taking a day off doesn’t mean sitting on the couch and watching TV. Instead, practice yoga or get a personal massage. Personal trainer Tyrone Brennand says yoga has provided him with unbelievable improvements, mentally and physically. It’s also helped him improve other aspects of his training.

Worth It

Sticking to an exercise routine and practicing clean eating aren’t always easy, but the rewards are definitely worth it. To avoid getting bored or burnt out, challenge yourself with different routines. After a few months, you’ll be surprised and inspired by what you’re capable of achieving, which is the real beauty in becoming a healthier you. Enjoy your new healthy lifestyle and feel good about healing your mind, body, and soul.

Author: Paige Johnson

Saturday, April 1, 2017

Inspiration to Blog for Your Massage Business

I admit, it took me a while to realize the benefits of blogging for business. I had always heard that we should be blogging, but I didn't really grasp the "why" until after I had started.

Have you been thinking about blogging, or maybe just wondering why it's a good idea?

Let's break it down.

Why Blog?

  • SEO (Search Engine Optimization)
    Blogging helps your site get found by Google and other search engines. Every time you write a blog post, it's another indexed page on your site. More indexed pages means more chances of showing up in search engines and driving traffic to your site. New content on your site signals to the search engines that your site is active and worth checking in frequently.

  • Educates
    Blogging is a great opportunity to educate clients (and potential clients) on the benefits of massage, any special services or offerings that you have, and overall wellness information.

  • Establishes Authority
    Your current clients probably already see you as an expert in the field, but that fact will really be driven home when you regularly blog about wellness and massage. New clients will be put more at ease seeing your expertise from your blog posts. It's easy to forget that some of the information we know after being a massage therapist for X amount of years isn't necessarily common knowledge to clients and potential clients.

  • Fosters Relationships
    Creates a two-way conversation with your clients, helping to build a relationship with them before they even step foot in your massage studio.

What To Blog?

  • Think over your past week in working with clients. What are some questions you were asked? This is a great source of blog topics and material.

  • Wellness tips and/or products.

  • Spotlight different services you offer and explain the benefits of each one. (1 service = 1 blog post.)

  • Youtube videos showing self-care tips - just add your own commentary and there's a great, informational post! Here's one that I used recently during cold & flu season, and several clients thanked me for it:

My Results From Blogging

  • After writing and publishing a post to my website, I create an email campaign to my client list and paste in the entire blog post. (My main goal is for clients to read it, but if my main goal was traffic to my site, I might only put the first paragraph of the post and then link back to my blog. Or, you could still drive traffic to your site by including the entire post and then asking them to comment on your blog.) I end the email with any openings in my schedule coming up soon, and a link to my online scheduler. These openings always get filled after my email goes out.

  • Many clients have mentioned that they love my emails about the benefits of massage and thank me often for them. Just this morning at yoga class, I saw a client and she thanked me (for about the 4th time) for sending these emails.

  • I've sold more product and have been able to educate my clients on how the products I carry can help them.

How To Get Started

  • You don't have to have some fancy blogging software to get started with reaping the benefits of blogging right away. Many website services include a blog option (Weebly, ABMP's free website, etc.) Or you can use a free service like Blogger.

  • If you have trouble thinking of topics, start with the first month's posts before you publish any of them so that you get the ball rolling.

  • Choose how often to post and stick with being consistent.

  • Email your clients / mailing list your blog post. Encourage them to comment on the post and link back to the blog.

  • If you have openings you need to fill, include those in the bottom of the emailed posts to clients.

  • Add an image! Canva is a great option to create an image for your blog posts. It's a free service and you can legally use those images on your site.

  • Have a friend proofread it if spelling and writing are not your strong suit.

Do you have a blog for your massage business? Share it in the comments, you may just inspire another massage therapist to start their own blog!

Cindy Iwlew is a licensed massage therapist and cofounder of Bodywork Buddy Massage Software.

Wednesday, February 22, 2017

Bodywork Buddy Member Spotlight: Brian Jones

Today's Bodywork Buddy member spotlight is Brian Jones of Sheboygan, Wisconsin. Brian owns Zenergy Therapeutics LLC.

Q: What inspired you to be a massage therapist? 

A: I grew up in a family of helpers. I always knew that I wanted to help others in life, but wasn't sure where I fit. My Mom and Grandma were incredible nurses. They were these powerhouse women that really made a difference in the world. My Grandpa, one of my Aunts, and one of my Uncles, are/were teachers. I marveled at how they inspired people, and passed important knowledge to others. Still, neither of those seemed a fit for me. Growing up I had always given my grandma foot rubs. I loved helping her feel her best. When I sat down and thought what brought me the most joy in life, those memories of helping her came flooding back, and it clicked. It's the perfect blend of the attributes I admired of everyone I care about, and I get to be a helper. It's my calling!

Q: How long have you been doing massage?

A: Not counting all those foot rubs, I've been a trained therapist since 2012.

Q: What is your favorite thing about being an MT?

A: The people. Being able to help my clients and create positive change in their lives, usually in an hour. Knowing that I make a difference. I get to help so many people from all walks of life, feel their best. Being a part of that, seeing every revitalized face after a treatment, there's nothing better than that. I can't think of a more rewarding career for me.

Q: What do you think is the most challenging issue for massage therapists? 

A: I can't speak for all of us because we're all so different, but for me personally, it's what to learn! There are so many different modalities, theories, and ways to be a therapist, it's almost impossible for me to decide what to learn first!

Q: What advice would you give to other MT's to help build their business?

A: Get out there! Don't be afraid to do events, to network, use what you know about your community to connect with the people. Do chair massage at a farmer's market or nearby salon. Go to sporting events or cross market with someone. Don't pass up opportunities to get your name to the many people waiting for you to fix them. 

Friday, September 23, 2016

2016 Massage Therapy Resource Bundle *ONLY 2 DAYS LEFT*

I'm excited to tell you about this great resource bundle that I've had the pleasure of being a part of! There's only two days left to get the 2016 Massage Resource Bundle.

It’s a small investment that will deliver tremendous value and new ideas to help you advance in your massage career. I don't want you to miss out.
Right now you can get over $800 worth of CEU classes, business classes, Ebooks and bonus offers for only $39.95. I think you’ll agree that is one amazing bundle!

I love that this kind of support is available now. When I started doing massage, there was little to no online support. New and seasoned therapists alike were left just floundering on our own.

Included in this bundle is my own ebook on growing your massage business with referrals, as well as a discount when joining Bodywork Buddy for your online scheduling and business management needs. (Plus LOTS of other great courses, ebooks, and bonuses from leaders in the massage profession!)

Check out just a few highlights included in the bundle:

Ok so... the countdown is on - jump on this now!

Thursday, August 25, 2016

Bodywork Buddy Member Spotlight: Melanie Hampton

Being an animal lover, I'm thrilled to announce today's Bodywork Buddy member spotlight is Melanie Hampton in Raleigh, North Carolina. Melanie owns Serenity Pet Massage.

Q: What inspired you to be a massage therapist?
A: I am a Certified Canine and Equine Massage Therapist. I’ve known since I was 12 years old that I wanted to work with animals. I went to college upon graduation from high school and got my degree in Veterinary Medical Technology and spent 30+ years as a Registered Veterinary Technician. It was my battle with cancer and the benefits I received from massage therapy sessions throughout my treatment that got me looking into certification as an animal massage therapist so I could bring those same benefits to our 4 legged companions.

Q: How long have you been doing massage?
A: I’ve been a Canine Massage Therapist for 3 years and an Equine Massage Therapist for 1 year.

Q: What is your favorite thing about being an MT?
A: Giving pet parent’s options for managing pain. I’ve also had great success using massage for unwanted behavior issues.

Q: What do you feel is the most challenging issue for massage therapists?
A: My biggest challenge has been convincing people that massage therapy is not just a luxury and it can help make a difference for their animals. It has so many emotional and physical benefits.

Q: What advice would you give to other MT’s to help build their business?
A: If you’re considering becoming an animal therapist, look into the laws established by your Veterinary Medical Board specific for your state. Some states require you to be a Veterinarian to perform massage on an animal! I attend as many “pet-friendly” events that I can so I can actually meet people and speak with them personally. It’s been the most successful thing I’ve done to build my business.

Wednesday, August 3, 2016

Looking For A Few Good Blog Topics? {Guest Post by Michelle Doetsch}

Looking For A Few Good Blog Topics? 

Guest Post by Michelle Doetsch

A friend of mine, who has a small complementary healthcare business, recently posted a plea for help on her personal Facebook account. She said she had lost the list of topics she was planning to blog about and wanted help coming up with ideas so she could create a new list. 

I admit to rolling my eyes a bit. I may not like coming up with a new list of blog topics but I don’t generally have any trouble doing so. So like a bad friend, I kept scrolling, figuring that she’d get lots of suggestions. 

Several hours later, Facebook reorganized my newsfeed and that post showed up again and I noticed that she had 2 comments; both of them saying they had no ideas, but wishing her luck. So I finally put on my good friend hat and gave her some suggestions.

That made me realize that she’s not the only one who has trouble coming up with ideas for what to blog about. It’s apparently a lot more common than I realized. Maybe I’ve read too many marketing blogs, or maybe I just have a knack for coming up with topics. I really don’t know. What I do know is that, 2 days later, when the opportunity to write a post about blog topics came my way, I jumped at it. 

What Do I say? 

So… When you’re stuck and can’t figure out what to blog about, here are a few simple places to start:

Prospective Clients
  • Frequently Asked Questions: Even if you have an FAQ page on your website, this is a good place to start. Use your blog post to answer these questions in a more in-depth way than you can on the FAQ page. Stick to one question per post.
  • Misconceptions: Your blog is a good place to dispel misconceptions that your prospective clients may have about the techniques you use, the conditions you specialize in, or just massage in general. Like before, you’ll want to cover only one misconception per post. You can also do a listicle type post and list a bunch, but you’ll need to be brief in your explanations.
  • Client Bill of Rights: Presumably your blog is on your website and your prospective clients will likely be checking out your site before booking with you. Let them know that not only do they have rights, let them know what those rights are.
  • Choosing the Right Therapist: Give a list of traits to look for in a therapist. List ways to find a good LMT. Give your readers a list of questions to get answers to. Make sure to tell them that not every therapist (including you) is going to be a good fit and to keep looking until they find one that is. 

Current Clients
  • Suggestions: Many of my clients tell me what they’d like me to write about. Sometimes I write about it, sometimes I don’t. If I don’t, I have a very good reason, such as the topic being outside my scope of practice or I very recently wrote about it.
  • Questions: Your current clients are going to ask you different questions than prospective clients do. Use each question on your blog as a separate topic. Remember, they say that for every ten people who have a question only one will actually ask you.

  • Statements: Your clients will say the darnedest things. Sometimes they’ll be truly profound statements. Sometimes they’ll give you a kick*ss analogy that you can use to explain things to future clients. Sometimes the things they say will make you want to hit your head against the wall. You can use all of these as blog topics when they’re relevant to the work you do. This can sometimes require you to walk a very fine line in regards to maintaining client confidentiality. In many cases, you don’t even need to mention that a client said anything. As an example, a simple, “Lately, I’ve heard several people say _____, but nothing could be further from the truth” will suffice.
  • Good Client Traits - This can be a listicle or it can be a post dedicated to just one aspect of being a good client like not coming in when you’re contagious, or making sure to give 24 hours cancellation notice when possible. We (that is… I) often tend to write these type posts when one, or several, clients have just exhibited poor behavior, so be careful that your post doesn’t come off as whiney or unprofessional. 

Your Work
  • Your specialties: This category can supply a lot of posts. Write about how the techniques you specialize in can benefit this, that, or the other population. (One population per post, please)
  • Specialties, take two: Write about how the conditions you specialize in can benefit from massage and bodywork. Again, one condition per post.
  • Resources: Write about how chiropractic, acupuncture, aromatherapy, yoga, personal training, or any other field can be a great complement to massage. List some providers that you’d recommend. Write about other resources that your clients might find useful - list your favorite stress relieving music and where to find it (does a local store sell it? do you download it from a specific website?). Give them a list of the best resources to help them relieve stress - local yoga studios, books, music, meditation or mindfulness training, etc.
  • Your Life: Chances are, you’re a lot like your clients - you have stress, you have short comings, you’re doing the best you can, and you don’t know everything. When something happens in your life that’s relevant to your practice don’t be afraid to use it. For instance, as a certified aromatherapist, I used my father’s death as a chance to write about essential oils for grief from a firsthand perspective. This type of post can make you seem much more relatable.
  • Reviews:  Write reviews of books, DVDs, or websites that you think your clients will find useful.
  • Self-care: Write about all the ways your readers can take care of themselves between massage sessions.

I’ve only scratched the surface here. You can literally find fodder for blog posts just about anywhere. The most important thing to keep in mind when coming up with blog topics is who you’re writing the post for. Are you writing for other healthcare professionals? Athletes? People with chronic pain? or Joe Schmoe who just wants to feel better without having to learn a bunch of medical terms to do so? 

The most important thing to keep in mind when coming up with blog topics is who you’re writing the post for.

One more tip before I rap up this novella… keep paper handy, or create a note on your phone, so you always have somewhere to record your brilliant ideas when inspiration strikes. 

Michelle Doetsch
New Yew Healing
I am a Licensed Massage Therapist in Michigan and I’m Board Certified in Therapeutic Massage and Bodywork (BCTMB). I have been a massage therapist and Reiki practitioner since 2002. My specialty is treating clients with headaches, high stress, neck and shoulder pain, sciatica, and fibromyalgia, as well as other types of chronic pain. My training in energy work is extensive; over 200 in-class hours in a variety of energy work techniques including Reiki, Spiritual Healing (long standing and respected form of energy work in England), and Kundalini Energy Healing. I am a certified member of Associated Bodywork and Massage Professionals (ABMP). My education includes a Bachelor of Science degree in biology from Grand Valley State University.

New Yew Healing

Sunday, March 13, 2016

What's Your Definition of Success?

I've been mulling over this topic for a while now, and keep trying to put into my own words what I'm thinking and feeling.

But this story of the Mexican fisherman is so on point for me, that I decided to just share this today and also the 10 lessons from this story shared by Courtney Carver on her blog

10 Lessons From the Story of the Mexican Fisherman

It's a quick read and worth it. I promise.

Cindy Iwlew is co-founder of Bodywork Buddy Massage Software, a complete online management solution for independent massage therapists that includes online scheduling

She continues to operate her own private massage practice since 1999.

Thursday, February 25, 2016

Stuck in a Rut?

I recently added an electric fireplace to my massage studio (it's cozy!) and to make space for it I moved my table and rearranged a few other key pieces in my space. I've been at this current studio for a little over a year and this was the first time I moved my table and furniture. It got me thinking that it's a great thing to do whenever we start to feel stuck in a rut with our work.

I found myself a bit out of my element that first week massaging with the new setup. (In a good way!)

Here's some other small changes that I think can help shake things up when we find ourselves getting bored:

  • Add products to your sessions.
    Essential oils, foot creams, heated Mother Earth Pillows for just a few ideas.
  • Learn a new modality.
    Ok, so I'm totally biased when it comes to Ashiatsu DeepFeet Bar Therapy, but it's only because it made me fall in love with massage again at a time when I was feeling really burned out in this field. Learning a new way to work can get you out of a rut and also keep your clients amazed that you're always adding new techniques to your practice.
  • Change your music!
    Man this one is huge for me. I get bored with my music quickly, so it's really important for me to keep it fresh and try new things. It can be like an instant pick-me-up to have some new music playing where I don't know what is coming next.
  • Change your routine.
    Even if you don't learn a new modality or add in new products, you can easily shake things up by making changes to your routine. Usually start with the client supine? Try starting prone. Always end with the face? Try ending with the feet. It's simple but gets you out of your comfort zone just enough to make it interesting.

What ways do you find helpful to re-inspire your work when you've gotten bored?

Cindy Iwlew is co-founder of Bodywork Buddy Massage Software, a complete online management solution for independent massage therapists that includes online scheduling

She continues to operate her own private massage practice since 1999.

Tuesday, February 11, 2014

Advice From Strangers

When I was about 2 years into being a massage therapist, I had a stranger going through massage school contact me for advice on being in the biz. They found me through a live journal massage group (which reminds me, I think I have to log into live journal before they delete my username). I was flattered and confused at the same time. It seemed weird to be asking someone so new in the business for advice. It was a class assignment for her and she had a list of specific questions that she emailed me and I could answer at my leisure. They didn’t look too hard, so I did it. I remember trying to answer thoughtfully and I really hoped they were helpful. She, of course, thanked me, but I never heard from her again, so I have no idea how it went. 

Several years later, a massage therapist that I had received a massage from emailed me for advice on how to make it through those first struggling years of being self employed. I thought about this email for a long time and how to answer it. She wanted me to tell her what to do, and I just couldn’t do that. I didn’t know her needs well enough, and frankly it wouldn’t have helped her succeed. When you are self employed, you are the one that makes the decisions, and when you let others decide for you… well, you aren’t happy. I answered her the best I could, but I never heard from her again. I learned later that she gave up on being a massage therapist, which made me sad since she had only been at it 5 months. 

This very evening I had a sales call from my Alma Mater asking for a donation. The gentleman asked what I did for a living as part of their questionnaire and when I told him I was a Massage Therapist he immediately started asking me about it. He too, was thinking of going to school for massage therapy after his undergrad. It got me thinking about how often I get asked for advice from strangers and about what information they are actually looking for. 

These days it’s easy to find advice online, even hire a business coach to help you with all the technical details. There are blogs galore on how you should be and what you should do and how you are probably doing it all wrong. When I think about the advice I wanted when I was starting out, and the advice these strangers asked of me, I wondered what was it they really wanted to hear. 

I think I wanted to hear "we all screw up sometimes, but we learn from our mistakes”, and "even though it feels impossible to imagine this as your full time career, it is something you can do, so keep at it." So, here are some things that I’ve learned in the last decade or so that have helped me be a better massage therapist and a better businesswoman. These PRO TIPS come from personal, if sometimes embarrassing, experience and changed the way I practiced. Some of the lessons are more subtle than others, but all of them make me laugh when I think about them (even though they didn’t when they were happening). 

This is something I did not learn in school, or even given the hint of it occurring. If you have a stool that you put under the face cradle… there is a good chance that your comatose client will mindlessly drool and it will land right where you put your hand to move your chair, or right where you sit when you’re ready to do some neck work. Gross doesn’t even begin to cover it. I now keep clean towels near by and plenty of hand sanitizer (which came in handy when I was later surprised by the lovely odor of CHEESE FEET). 

I work in a building with a back entrance for staff. After a habitually late client no-showed one day, I called to see what was up. It turned out I was in the back chatting away with a staff member and she was up front knocking on the locked door. We are all human and fallible, but unlocking the door is a no-brainer. We had a laugh about it and it worked out for me, but it reminded me to be present for even mundane things when I’m at the office and to laugh at myself every now and again. 

I live in the type of community that doesn’t require you to lock your doors during the day. For years, I never locked the front door of my office (see pro-tip #2) even though I was almost always there alone… until one day a city pipe leaked in the street and the city waterworks guy came in jovially calling hello over and over again… and then proceeded to open every office door including my treatment room until he found someone. It wasn’t a crisis, but he just wanted to make sure it was okay to look at our building pipes… my client wasn’t too perturbed (I was able to save her dignity in time) and I received a heartfelt apology from the workers supervisor. However, I now lock the doors and put up a sign saying I’m in session… even if I’m not expecting anybody.

Sometimes your clients are talkers. In trying to keep my boundaries AND be friendly, I would share what I thought was a TINY tidbit about myself thinking ’they don’t really care, they will forget it in couple of hours', but I have found the opposite to be true. I had a client that asked me if I liked sports. No, not really, but I want to be friendly, so I say “I played basketball in high school, but I don’t really follow sports these days”. A year and half later I saw this client again and all he talked about was basketball and his grandkids… which would be fine, except he then tried to set me up with one (he had a flattering, but inaccurate inference of my age). Other clients will bring up topics (about my dog or getting stuck in a snow bank) that I never remember talking to them about. I see so many people during the day, I can’t remember everything I say. Being vague and non-committal might be the better option here… but really I think it’s best to just let them talk and you just zip it. Obviously, you have to have some conversation, just remember they won’t forget what you said as fast as you will.

I once had a client show up on time for an appointment… according to her watch. Unfortunately, the night before she had just flown in from the east coast AND Daylight Savings started, so she was an hour late. She was extremely embarrassed, and I wasn’t able to squeeze her in for a few days. I started calling people who were ten minutes late to their appointments to “check in with them”. Sometimes they were able to make it to the appointment for a shorter session time and that translated to productive time for me and a super grateful client for still squeezing them in when they obviously made the mistake. Sometimes it pointed out my flaws: "I cancelled that appointment and rescheduled… remember?!” and helped me make changes in my front desk procedure to make sure my schedule was accurate — which dramatically cut down on the desire to demonize clients in my mind and rue the day they were born. That’s never good for morale.

Okay, this is more of an philosophical tip, but I swear by it. There are so many ways to use it. My favorite ways are: get a massage for myself; read massage therapy blogs/groups/articles; search the internet for cool things to get for my office one day; do chores that I bitch about never having time for; going to lunch with my sister; or watching that last episode of New Girl. All these things sound like time wasters or unproductive time, but when I’m busy I never get to do those things and I feel exhausted and drained and detached from my life. These activities all address some aspect of my whole person, not just working person. If I’m feeling overwhelmed by my day, having lunch with my sister (it can be a bag lunch at a park) will rejuvenate me when I’m back in the office. Downtime is good time, don’t waste it by fretting about it so much.

Beefy, garlicky, and peppery do not go away fast enough no matter how much mouthwash or essential oils you use.  The smell just becomes weirder when you add peppermint to that combo. Trust me. Even if your client brought you the venison jerky, just save it for later… much later. 

P. S. Here is a bonus for you: 
It's just polite and it keeps you humble. This goes for clients as well as others that inspire or help you in life. I would be remiss if didn't thank Ginger Glomski for her more "colorful" PROTIPS which not only had me laughing, but inspired this post, and Cindy Iwlew for sharing her blog audience with me and giving me an opportunity to write for others. 

As you can imagine, everyone has a list of things they never thought would affect the way they do business and perhaps even set a path towards success. So, go ahead, make mistakes; learn from them. You can do this. What are your PRO TIPS?

Erin Howk, BS, BCTMB