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Bodywork Buddy Blog

Bodywork Buddy: business management software for the solo therapist that keeps you organized and makes tax time a breeze.

Wednesday, May 15, 2013

How to SoundProof Your Ceiling Like a Pro [A Follow Up Post]


On this post a while back, I wrote about different ways to incorporate some soundproofing to your massage room to cut down on the noise level.


A Bodywork Buddy member just sent me this awesome site for easy-install soundproofing for drop ceilings.

"NO FIBERGLASS, no dust, no particles, no mess - Soniguard® is the cleanest insulation you will ever use, and it's already perfectly pre-cut to rest above your drop ceiling tiles."

Cool!

Have you used something like this to cut down on the noise transferred through the ceiling?  How has it worked in your massage practice?  I'd love to hear more about this or other ways that you've found helpful to keep your massage room quiet for your clients.


*Thanks to Tzuling for sending me this info to share!









Cindy Iwlew is co-founder of Bodywork Buddy Massage Software, a complete online management solution for independent massage therapists that includes online scheduling

She continues to operate her own private massage practice of 14 years.



Photo credit: freedigitalphotos.net

Wednesday, May 8, 2013

Why Fijian Massage is the Secret Ingredient to a Long Massage Career




massage softwareA few weeks ago, I hosted a Fijian Massage class with founder Lolita Knight.  (along with a few other of her CE classes).  With the help of her “professional massage model” Mark, too of course!

Lolita has been a practicing massage therapist for over 30 years.  Here’s an article she has written explaining the history of Fijian Massage.



My girlfriend Rosemarie is quarter Fijian, quarter Chinese and half Kiwi.  In 1998 we traveled to Fiji to visit her relatives on several of the smaller of the Fijian Islands. On the island of Kadavu, I met her cousin Simonis.  He was the village “massage therapist”.  On this island there were no roads, no electricity except for a few generators, no indoor plumbing (outhouse), no hot water (a communal COLD WATER shower instead) and of course no TV.

Despite this, living with her relatives was one of the most wonderful experiences I have ever had.  It made me think a lot about my life and the role money plays in it.  The Fijian people have very little financial resources, yet they live one of the richest lives I have ever seen.  LOVE is everywhere: especially for the children.  And LAUGHTER.  I wanted to learn Fijian just so I could be part of that ever-constant humor.  Plus FAITH: a faith that is rich in its strength and actions.  The Fijian community made me feel so welcomed, loved and for the first time I experienced unconditional love.

Rosemarie’s cousin Simonis, had wanted to give me a massage, but I was on holiday.  With 20 years of massage experience, I wanted a break and felt I would need to give him some lessons.  So I put him off for a few days.  Finally I agreed and I was truly amazed.  I certainly wasn’t going to the be the teacher.  Simonis had a very rapt student who wanted to learn everything he had to share.

Simonis had learned this massage, which I have called “Fijian Massage”, when he was 7 years of age.  When any of the villagers had sore or damaged muscles, they would seek out Simonis.  Massage Therapy is not a paid occupation for Simonis.  He simply gives of his time and talent to help his friends and neighbors.  Sometimes he is very busy and his main activity is attending his own plantation of taro and pineapple.  Therefore, he doesn’t have a great deal of time to spend giving massages.

I feel this is why such an effective massage technique has been handed down generation to generation to generation.  The people HAVE TO have strong and efficient muscles to survive as their bodies are their source of transport, work is very labor intensive and there is no social welfare for those unable to work.  And the therapist doesn’t have an “hour” to fix people so the method evolved that fixed people quickly.

In Fiji, the client would lie on the ground or a Fijian woven mat and Simonis would use mainly his feet, sometimes his hands to release the tension and repair the damaged tissue.  I have made many modifications to his technique to make it more comfortable for both the client and the therapist.  I have also created a method that ONLY uses the feet to help save therapist’s hands from repetitive movement injury.

I am ever so grateful for the method that Simonis taught me that I donate to the people in the Fijian villages as this can help them in their difficult financial situations.

When I returned to New Zealand (where I had lived for 20 years), I felt that Kiwis would not relate to lying on the floor and me using my feet to massage them.  So for 6 months I did not use the “FIJIAN MASSAGE”.  Then one day a client came to me with severe leg scar tissue and wanted to run a marathon in 6 weeks.  I knew the only way to help him was with the Fijian Massage technique.  He was desperate and willing to try anything so I convinced him of the Fijian Massage done with my feet.  He not only was able to run the marathon, but also beat his previous best time.  Then I tentatively recommended that my regular clients try the Fijian Massage.  Now over 80% of my clients prefer the Fijian Massage to the other deep tissue sport massages that I offer.


online scheduling
Why is the Fijian Massage so popular?  Mainly my clients want a deep massage that is also relaxing.  Prior to doing the Fijian Massage I did Deep Tissue Cross Fiber Massage with a lot of my method using my elbow.  While it was pointed and got to the troubled area, it was a “sharp” pain.  With the Fijian I do my  main deep work with my heel.  This deep pressure is softer that my elbow, yet it is a stronger stroke.  Plus my clients find that the repair happens much quicker with the Fijian Barefoot Massage.

If you think about it, the foot has stronger bones and the leg muscles are more powerful than the arm.  Try this: rotate your lateral edge of your foot on the floor laterally.  Now put your hand on the floor and do the same thing.  It is obvious that your foot is much, much stronger than your hand.

One thing I really enjoy with using my foot and leg (and abdomen) is that not only does it relax the use of your hands, but it also gives your legs and abdomen good workout; therefore adding more balance to your own muscular structure.

massage software
Fijian To Go: working with client seated
With the Fijian Massage you use your toes, lateral and medial edge of your foot, the pad, bunion bone point, the base of your heel, the edge of your heel and the back of your heel.  You can massage all parts of your client except the face.

When I reflect, I feel that it is amazing that this technique that I learned quite by accident on a remote island in Fiji, where I learned to accept cold showers as a pleasant way of life, is being taught all over the world.  I feel forever grateful to the warm and amazing villagers on the remote island of Fiji that shared and taught me a technique that I firmly believe will enhance deep tissue sport massage for both the therapist and client.



Lolita is a great teacher with amazing energy.  I’m so grateful I was able to learn from her before her retirement!  If you’re interested in learning Fijian Massage, you can find classes offered from her team of instructors by visiting FijianMassage.com.


Cindy (me), Ginger, Lolita, Mark
Many thanks to Lolita and Mark for the wonderful class and many laughs!

Tweetable: Why is Fijian #massage so popular? via @BodyworkBuddy


Wednesday, May 1, 2013

Five Lessons I've Learned [Guest Blog Post]


Today's post is a guest post from my friend and fellow MT Hillary - enjoy!

online scheduling for massage therapists


Five Lessons I've Learned From 
Running My Own Private 
Massage Therapy Practice











About two years ago I set out to become self employed in this crazy economy. It was a super scary leap of faith but now I am much more fulfilled by my work. I've learned some things about how to make my practice successful and here they are:



1. Organization.  
In the beginning, it was important for me to figure out my processes and make plans for implementation. I decided what my ideal client would be like, how I was going to retain ideal clients, how I would handle no shows, late clients, and confrontation.  These things are not always fun to think about but we all know that they will come up, sooner or later. 
Having a plan or a policy in place helps create consistency in your practice and will show clients that you are well prepared to address the issues that come up. It will also give you confidence in handling uncomfortable situations. You can even create “scripts” for no shows or inappropriate clients. Knowing what you’re going to say beforehand and having a plan of action will give you the professionalism needed to be successful.

2. Use tools to help you. 
An email list and an online booking option have been some of the most helpful tools I've added to my practice.  
Being a gen Y-er, I hate talking on the phone. I will avoid it at all costs so having an online booking system suites me well and my GenY clients. Even older generations prefer to book their own sessions. 
Anyone up for a game of phone tag? No thanks! 
I am a Bodywork Buddy user and absolutely love all of the features it has to offer. My clients love booking sessions at their leisure and the system is so user friendly. It also helps me keep track of my expenses and soap notes- (and a ton of other stuff too) LOVE that! It’s just one thing I don’t have to worry so much about and I feel like I’m covered!

3. Invest.  
Buy good equipment and supplies. It’s okay to spend some money on the front end for good stuff that will last forever. I saved up $1200 for equipment before going out on my own and sat down and decided what services I was going to offer, supplies I would need, and how to get the most bang for my buck.  My clients notice the quality and I love the fact that I have everything I need and I’m not shelling out lots of money every month replacing or restocking.

4. Work on yourself. 
Personal presence is something that is worth thinking about. 
How you communicate verbally and non-verbally will ultimately determine your success when working with other people.  
Some questions to ask yourself:
  • What is my posture saying about me?
  • Is my hygiene on point?
  • Do I look people in the eye?
  • Would I feel confident with me if I were a massage client?
Personal presence also means looking at the “energy” you’re putting out there. Are you aware of yourself? Do you listen to your clients or can they tell that you are off in la la land?  
When I was in massage school, we learned about “grounding and centering” ourselves. I was in my early twenties and had no clue what that meant but now I use this exercise EVERY DAY. When I begin and end my massages I try to calm myself and connect deeply to my inner mama bear - My fierce and nurturing center. It’s a powerful practice that I know my clients pick up on- and it tells them that I am confident and that they are safe to relax.

5. Seek out Sage advice. 
The moment that propelled me in to manifesting my massage practice is one I’ll never forget. I was sitting in a private yoga therapy session, feeling overwhelmed, unhappy, and stuck in my current work environment - my therapist took me on a sensory journey that was so powerful that it created Gaia Bodywork right then and there. She asked me what I wanted my practice to FEEL like, Then she asked me what I wanted it to SMELL like, TASTE like, and so on. With her help, I had set a powerful intention that became a reality. 
Business coaching or life coaching can be a blessing! Some of my favorite “sages” are Marie Forleo, Danielle Laporte, and my semi local bad ass biz coach Lauren Sheehan of the Feminine Rhythm.

I hope these suggestions have inspired you and your practice!


Love & Light 

Hillary owns  Gaia Bodywork in Richardson TX. and has been a licensed massage therapist since 2004.



                                  Thank you, Hillary!

order/chaos photo: freedigitalphotos.net