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Bodywork Buddy Blog

Bodywork Buddy: business management software for the solo therapist that keeps you organized and makes tax time a breeze.

Thursday, January 31, 2013

Dealing With the Death of a Client


A fellow MT and friend had a client pass away last week.  As she was contemplating attending the funeral, and how to best go about being a support for the family - I realized that this is not something that massage school prepares us for.  (At least, not mine... did yours? If so, I'd love to hear more about your experience.) 

Dealing with death is difficult enough on it's own.  Add in the professional relationship (and in the capacity of a therapeutic one at that) creates it's own special challenges.  

The stages of grief are:


  • shock or disbelief,
  • denial,
  • bargaining,
  • guilt,
  • anger,
  • depression,
  • acceptance/hope.
The funny thing about these stages is that it isn't always nice and organized - experiencing the list in order.  Often times, these feelings jump all over this list, bouncing around to different aspects with no rhyme or reason.  

I don't have any secrets for dealing with the death of a client.  It's a very personal thing and how to best deal with it will vary from therapist to therapist.  Whether or not you choose to go to the funeral, or simply send a card... so I guess, although it would be nice to have some kind of preparation for this situation in massage school ... What would that entail?  

Grief is a crazy thing. 


Myths and Facts About Grief


MYTH: The pain will go away faster if you ignore it.
Fact: Trying to ignore your pain or keep it from surfacing will only make it worse in the long run. For real healing it is necessary to face your grief and actively deal with it.

MYTH: It’s important to be “be strong” in the face of loss.
Fact: Feeling sad, frightened, or lonely is a normal reaction to loss. Crying doesn’t mean you are weak. You don’t need to “protect” your family or friends by putting on a brave front. Showing your true feelings can help them and you.

MYTH: If you don’t cry, it means you aren’t sorry about the loss.
Fact: Crying is a normal response to sadness, but it’s not the only one. Those who don’t cry may feel the pain just as deeply as others. They may simply have other ways of showing it.

MYTH: Grief should last about a year.
Fact: There is no right or wrong time frame for grieving. How long it takes can differ from person to person.

Source: Center for Grief and Healing

This help guide offers some great tips for dealing with grief http://www.helpguide.org/mental/grief_loss.htm

Coping with grief and loss tip 1: Get support


Family, friends, a support group, a counselor, etc.

Coping with grief and loss tip 2: Take care of yourself


This one is often difficult for massage therapists.  We're used to being the ones who take care of others.
Remember to take care of yourself during this difficult time.
Eat right, get enough sleep, and up your appointments with your massage therapist.


Have you dealt with the death of a client?  How did you support yourself during that time?

Tweetable: Grief is a crazy thing.





Cindy Iwlew is co-founder of Bodywork Buddy Massage Software, a complete online management solution for independent massage therapists that includes online scheduling

She continues to operate her own private massage practice of 13 years.

Saturday, January 26, 2013

Massage Without Borders


Massage Without Borders is a non-profit organization whose mission is to provide immediate or temporary relief for the massage therapy and healing arts community during times of  natural disaster or other long term crisis. 

MWB gathers resources and funding to assist our massage therapy and healing community initiating and empowering local recipients to be self sufficient during recovery from disaster and trauma.


MWB is having an online concert and auction to raise funds to help our fellow MT's.  The free online concert will be aired on Massage Nerd on January 29th, 2013 at 8pm EST.


The online auction includes a lifetime subscription to Bodywork Buddy.  (Valued at $299/year).Check out the auction and concert, and donate or bid in the auction if you can.  It's all for a good cause - massage therapists helping massage therapists!







Cindy Iwlew is co-founder of Bodywork Buddy Massage Software, a complete online management solution for independent massage therapists that includes online scheduling

She continues to operate her own private massage practice of 13 years.

Sunday, January 20, 2013

Preparing for a Massage Interview - What Every Massage Therapist Should Know and Ask


Preparing for a Massage Interview - What Every Massage Therapist Should Know and Ask



Preparing for a Massage Interview - What Every Massage Therapist Should Know and Ask

By Laurie Craig



Before you can start working as a massage therapist, you have to perform a massage interview to get the job, and interviewing for a massage position is quite different than most other interview processes. For many massage therapists, the first job they hold directly out of massage school is for a chiropractor, or a spa / salon owner instead of working as an independent contractor, and it's important to know what to ask in order to accept the right position. Understanding if you will work as an employee or an independent contractor - especially when a massage therapist is beginning his or her practice - is helpful when deciding where to work.

Why You Need a Resume and Cover Letter When Interviewing for a Massage Position

While you will not be sitting at a desk or crunching numbers, you do need to prepare a resume and cover letter for your anticipated massage interview. Even though it is a non-traditional environment, your employer will want to see that you are a professional massage therapist who can represent himself or herself adequately, and a well-written cover letter can show that you have good communication skills - an invaluable asset when working with a diverse set of clients. Be sure to include information about your school, your modalities, and your intended certifications - the more a potential employer knows about you and your specific interests, the more you will stand apart from the rest of the crowd and the higher the likelihood that you will soon be interviewing for the massage position.

Coming in for a Massage Interview

When you receive a call to come in for an interview, prepare to actually give a massage. This might surprise some applicants, but you are interviewing for a massage position, and your employer wants to know what you can do and what your style is like. Because you want to be comfortable while giving the massage, be sure to wear an appropriate outfit for both a massage and an in-person interview. Often, clean, long black yoga pants and a collared shirt will do just fine. Unlike most interviews where applicants are expected to wear slacks and a button-down shirt, your potential employer will expect a massage therapist to be dressed for the test massage. Just to be sure, when you schedule the massage interview, ask over the phone what would be appropriate attire. Additionally, it is always a good idea to arrive at the massage interview fully prepared - a massage therapist should bring supplies to the interview such as sheets, and lotion or oil. While the interviewer will likely have these supplies on hand, it is always a good idea to be in control of the session by being fully prepared.

When interviewing for a massage position, depending on the size of the business, a human resources person or the owner will likely be the first person to sit down with you for a few moments and talk with you about your education and experience. During the massage interview, be prepared to talk about what you learned in school, what your strongest and weakest modalities are, what you envision for yourself as a massage therapist, and about your previous experience with clients. Then you will give a test massage, either an abbreviated (30 minutes or less) or standard (one hour) massage, showing your abilities to give Swedish and deep tissue massage. Interviewing for a massage position sometimes, but not often, involves you being asked to display competence in additional modalities that you have listed on your resume such as hot stone therapy, or sports massage.

It is important to be yourself during the massage interview. Just relax and give the same massage that you would give to a client. Do not be nervous, because it will come through in your touch. Your employer is looking to see your skill as a massage therapist, and the more natural and relaxed you are the better interviewing for the massage position will go.

Getting the Job and Working

If the massage interview goes well and you get the job, you will likely begin either as a full-time or part-time massage therapist. Be sure to speak with your employer up front about the method of compensation and your designation as either an employee or an independent contractor, because these are very different and can make a big impact on your revenue and tax filing at the end of the year. This is a very important question to ask when interviewing for the massage position as employees are expected to work during a set number of hours, can only work for one employer at a time, and must comply with the employer's standards of service and instructions about how to deliver massage therapy. From a financial standpoint, make sure that you understand during the massage interview if you will be an employee, as employers pay the majority of the employee's taxes, and the massage therapist is often eligible for benefits such as health insurance and paid vacation time.

Unlike employees, independent contractors are typically able to set their own hours, and are paid a percentage of the total revenue they bring into a business. They tend to have more flexibility about the type of massage protocol delivered and the types of services offered. If this is the type of work environment you have envisioned, you should establish this when interviewing for the massage position. For example, a massage therapist who is an employee at a large spa will be expected to adhere to the standard services as listed on a published menu of services but a contractor should legally have more flexibility. During the massage interview, ask if customers expect to receive a comparable massage regardless of which therapist they see, and if therapists are expected to closely maintain a massage protocol. If a massage therapist works as an independent contractor in a smaller spa or for a chiropractor, he or she is more likely to be able to decide upon which services to offer, the rate of the services, and the hours during which those services will be available. Another reason to clarify your status as an employee or contractor when interviewing for the massage position is because independent contractors are responsible for their own client records, and have control over those client records when and if they decide to leave their place of business. It's important to understand this early on in the massage interview, because with this independence comes the expectation of independent costs - contractors do not have taxes paid for by their employers, and often pay a large amount of money out-of-pocket at the end of the year.

Longevity as a Massage Therapist (Employee or Contractor)

It is important to understand all of the different elements that go into interviewing for a massage position, and know which questions to ask before you get hired. In addition to being prepared to give a hands-on trial massage, you should also determine during the massage interview what your potential employer expects from you in terms of compensation, hours, employee status, massage type, and career ambitions. That way you can be sure to begin a long-term, profitable, and enjoyable job as a massage therapist, either as an employee or an independent contractor.

Laurie Craig, the 2007 recipient of the prestigious Jerome Perlinski American Massage Therapy Association National Teacher of the Year award and the recipient of the American Massage Conference 2011 Educator of the Year award, is a respected health science educator and co-founder of Georgia Massage School in Suwanee, Georgia. She brings more than 25 years of varied experience to the massage school, combining her unique teaching skills, professional acumen, and passion for teaching with a comedic edge that students remember and embrace years after experiencing her classes. She also serves as a subject matter expert and test item writer for the Federation of State Massage Therapy Boards and has written test items for the National Certification Board for Therapeutic Massage and Bodywork. For more details, please visit www.georgiamassageschool.com.

Article Source: http://EzineArticles.com/?expert=Laurie_Craig


http://EzineArticles.com/?Preparing-for-a-Massage-Interview---What-Every-Massage-Therapist-Should-Know-and-Ask&id=6215186









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